Servicevilkår

Disse Vilkår indgås mellem Humalyzer ApS ("Humalyzer"), CVR no. 46379721 (kontakt: support@humalyzer.dk) — og Klienten, den virksomhed eller person, der har oprettet en konto eller på anden måde accepteret disse Vilkår, som identificeret under registreringsprocessen.

Referencer til "dig" eller "din" refererer til Klienten og, hvor konteksten tillader det, enhver autoriseret bruger, der handler på vegne af Klienten.

Humalyzer leverer en B2B software-as-a-service (SaaS)-platform til evidensbaseret personlighedsvurdering i professionelle og organisatoriske kontekster. Platformen giver klientvirksomheder mulighed for at:

• Invitere kandidater, medarbejdere eller andre udpegede deltagere til at fuldføre en struktureret personlighedsvurdering.
• Gennemgå psykometriske profiler afledt af vurderingsrespons, herunder MBTI-type, Big Five (OCEAN)-egenskaber, Self-Determination Theory (SDT) motivationsscorer, Gallup-inspirerede styrkeplaceringer, konfliktstilprofiler, stressrisikoindikatorer, motivationsprofiler og teamrolletilpasningsscorer.
• Downloade individuelle profilrapporter i PDF-format.
• Administrere deltagerinvitationer og dashboardadgang via en rollebaseret administrationsgrænseflade.

Vurderingsinstrumentet og scoringsalgoritmerne er proprietære for Humalyzer. Platformen leveres på abonnement eller pr. brug som aftalt i den gældende kommercielle aftale mellem Humalyzer og Klienten. Disse Vilkår gælder for alle adgangsniveauer.

Platformen er et beslutningsstøtteværktøj. Humalyzer træffer ikke eller anbefaler ansættelsesbeslutninger. Alle beslutninger baseret på vurderingsresultater forbliver Klientens eneansvar.

Adgang til dashboardet gives til autoriserede adminbrugere udpeget af Klienten. Klienten er ansvarlig for:

• At sikre, at kun autoriserede personer gives adminadgang.
• At opretholde fortroligheden af kontolegitimationsoplysninger.
• Øjeblikkeligt tilbagekalde adgang for brugere, der forlader organisationen eller ikke længere har behov for adgang.
• Kontakt straks Humalyzer på support@humalyzer.dk, hvis der er mistanke om uautoriseret adgang til kontoen.

Humalyzer forbeholder sig ret til at suspendere eller opsige adgangen, hvis der er bevis for en sikkerhedshændelse, misbrug eller brud på disse Vilkår.

Du accepterer at bruge platformen udelukkende til dens tilsigtede formål med professionel personlighedsvurdering og talentudvikling i en organisatorisk kontekst. Du må ikke:

• Bruge platformen til ethvert ulovligt formål eller i strid med gældende love eller regler, herunder GDPR og dansk ansættelsesret.
• Invitere deltagere uden deres viden eller uden et lovligt grundlag for behandling af deres særlige kategoridata.
• Bruge vurderingsresultater som det eneste grundlag for ansættelsesbeslutninger, i strid med Art. 22 GDPR.
• Forsøge at bagmontere, dekompilere, scrape eller på anden måde udtrække vurderingsinstrumentet, scoringsalgoritmen eller ethvert proprietært indhold.
• Reproducere eller videresende vurderingsresultater, rapporter eller platformindhold uden for din organisation uden Humalyzers forudgående skriftlige samtykke.
• Forsøge at omgå godkendelse, hastighedsgrænser eller enhver anden sikkerhedskontrol på platformen.
• Introducere ondsindet kode, udføre denial-of-service-angreb eller på anden måde forstyrre platformens drift.
• Fejlrepræsentere formålet med vurderingen over for deltagere.
• Bruge platformen til at behandle data om personer, der er under 16 år.
• Tillade adgang til platformen af tredjeparter ud over dine egne autoriserede adminbrugere uden en separat skriftlig aftale med Humalyzer.

Du er ansvarlig for at sikre, at alle personer i din organisation, der bruger platformen, overholder disse Vilkår og gældende databeskyttelsesforpligtelser.

The processing of personal data through the platform is governed by the Data Processing Agreement (DPA) which must be accepted by the Client before the platform may be used to invite participants. The DPA is incorporated by reference into these Terms.

As a data controller for participant data, the Client is solely responsible for:

• Establishing and documenting a lawful basis for processing participants' personal data, including the Art. 9(2) gateway for special category psychometric data.
• Providing appropriate privacy notices and, where required, obtaining explicit consent from participants prior to assessment.
• Responding to data subject rights requests from participants in a timely manner.
• Ensuring that assessment results are used in a manner consistent with the purposes communicated to participants.

For further information on how Humalyzer processes personal data in its role as data controller, please see our Privacy Policy.

All intellectual property rights in the Humalyzer platform, including the assessment instrument, scoring algorithms, question bank, scoring weights, report templates, software, documentation, and branding, are and shall remain the exclusive property of Humalyzer ApS or its licensors.

Humalyzer grants the Client a limited, non-exclusive, non-transferable, revocable licence to access and use the platform for the Client's internal business purposes during the term of the agreement. This licence does not include the right to sublicense, reproduce, modify, or create derivative works from any platform content.

Assessment result data and participant data generated through the platform remains the property of the Client. Humalyzer processes this data solely as a processor in accordance with the DPA and does not claim any ownership rights over it.

Humalyzer will use reasonable efforts to maintain platform availability. However, we do not guarantee uninterrupted or error-free operation. The platform may be unavailable due to scheduled maintenance, for which we will endeavour to provide advance notice; unplanned outages caused by infrastructure failures, security incidents, or third-party provider issues; or force majeure events outside our reasonable control.

Service level targets, if applicable, will be set out in the Client's separate commercial agreement with Humalyzer. In the absence of a specific SLA, no uptime guarantee is provided.

To the fullest extent permitted by applicable Danish law:

• Humalyzer's total aggregate liability to the Client arising out of or in connection with these Terms, whether in contract, tort (including negligence), or otherwise, shall not exceed the total fees paid by the Client to Humalyzer in the twelve (12) months preceding the event giving rise to the claim, or DKK 10,000, whichever is greater.
• Humalyzer shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of business, loss of data, or reputational harm, even if Humalyzer has been advised of the possibility of such damages.
• Humalyzer expressly disclaims all liability for employment decisions made by the Client on the basis of assessment results. The Client is solely responsible for how it uses and communicates assessment outputs.
• Humalyzer shall not be liable for supervisory authority fines or penalties imposed on the Client arising from the Client's failure to fulfil its own obligations as a data controller.

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under Danish law.

The platform is provided "as is" and "as available" without warranty of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement, to the maximum extent permitted by applicable law.

Humalyzer does not warrant that:

• The platform will be error-free, uninterrupted, or free of security vulnerabilities at all times.
• Assessment results will predict job performance, suitability, or any other specific outcome.
• The psychometric instruments will be validated for every industry, role, or cultural context in which they are applied.

Clients are encouraged to use assessment results as one data point among several and to apply professional HR judgement when interpreting profiles.

Either party may terminate the agreement with written notice as specified in the commercial agreement. In the absence of a commercial agreement, either party may terminate on 30 days' written notice.

Humalyzer may suspend or terminate access immediately and without notice where:

• The Client materially breaches these Terms and fails to cure the breach within 14 days of written notice.
• The Client uses the platform in a manner that poses a legal or reputational risk to Humalyzer or to data subjects.
• The Client fails to accept or comply with the Data Processing Agreement.
• There is a reasonable suspicion of fraudulent activity or a security incident involving the Client's account.

Upon termination, the Client's access to the platform will be revoked. Participant data will be handled in accordance with the DPA and the retention periods set out in the Privacy Policy. The Client may request a data export prior to termination.

These Terms are governed by and construed in accordance with the laws of Denmark, without regard to its conflict-of-law provisions.

Any dispute arising out of or in connection with these Terms that cannot be resolved amicably shall be subject to the exclusive jurisdiction of the courts of Aarhus, Denmark, as the court of first instance, unless mandatory consumer or employment protection law requires otherwise.

For Clients established within the EU, mandatory provisions of the law of the Client's country of establishment shall not be excluded where those provisions afford greater protection to the Client than Danish law.

If you have a complaint about the platform, these Terms, or how we have handled your data, please contact us in the first instance at support@humalyzer.dk. We will acknowledge your complaint within 5 working days and aim to resolve it within 30 calendar days. Complex complaints may require additional time; we will notify you if this is the case.

If we are unable to resolve your complaint to your satisfaction, you may refer it to the relevant supervisory or consumer protection authority in your jurisdiction. For data protection matters, the Danish supervisory authority is Datatilsynet (see our Privacy Policy, Section 13).

Humalyzer reserves the right to update these Terms at any time. Material changes will be communicated to active Clients by email or via a notice on the dashboard at least 30 days before they take effect. Continued use of the platform after the effective date of a change constitutes acceptance of the updated Terms.

Where changes are required by law or to address a security concern, they may take effect immediately with as much notice as is reasonably practicable.

For any questions about these Terms, please contact Humalyzer ApS, CVR no. 46379721. Email: support@humalyzer.dk. Data subject rights: support@humalyzer.dk.